microsoft.public.windowsxp.help_and_support

Paula
Paula

http://www.elephantboycomputers.com/page2.html#Removing_Malware

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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Paula S wrote:
> My McAfee security suite stopped working. I uninstalled and
> reinstalled it three times. I kept getting corrupt and missing file
> errors. Now I can no longer access web site to download again .
> Keeps saying "Internet Explorer cannot access this website". I can
> get to most other sites.
>
> I was able to contact mcafee from a different computer and downloaded
> DOS virus scan software on CD to use on my computer.
>
> I also keep getting spyware popups saying I could be infected and
> please buy software.
> My problem is this I cannot access my control panel. I keep doing
> regedit and changing from 1 to zero it comes back after rebooting but
> then disappears.
> I also cannot right click on my computer to access system restore or
> anything else.
>
> The Mcafee software said I need to disable system restore before I
> run it because infected files could be stored there and virus scan
> would not be able to delete them. I can get myself to system restore
> but I cannot click on system restore settings to change to disable.
> Whenever I click on properties or system restore or add/delete
> programs etc I get "operation has been cancelled due to restrictions
> in effect on this computer. Please contact your system
> administrator." Even when I log in to safe mode I still get these
> errors. I need to disable system restore in order to do virus scan.
> I would like to try to disable the system restore but Ican't get
> access to it. IS there any other way to do this? Are there other
> scans that don't require this procedure??
> I am pretty sure something bad has attacked my computer I just dont
> know how to get around it to try to fix it.
> Any help would be greatly appreciated!
>
>
>
> Paula S