comp.jobs.computers

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Job Title: Developer Support Engineer/JAS
Job Location: NJ: Princeton
Pay Rate: 50K
Job Length: full time
Start Date: 2008-02-20

Company Name: Shain Associates
Contact: John Santiago
Phone: 732-248-8222
Fax: 732-248-1082

Description: Purpose:

As a Developer Support Engineer, you will provide world-class support for our Developer community product users. As part of the Developer Support Services department you will be an integral part of the team dynamics in learning, sharing knowledge and contributing to the overall success of the future of Infragistics and our products.



Essential Duties:

• Provide direct programming support to professional developers using Infragistics products, via phone, live chat, and email.

• Analyze, reproduce, and troubleshoot technical problems using Infragistics products as reported by customers.

• Reproduce bugs reported by a customer in a coded sample project.

• Take small programming projects as assigned by manager or other departments.

• Provide coded product functionality samples for the Knowledge Base and customers directly.

• Test/verify bugs submitted on behalf of customers.

• Provide feedback and suggestions/input on product, process and service improvements, and submit ideas for new products.

• Other duties may be assigned.



General Description:

Multi-tasking chameleon! Dynamic learning environment offering true potential to grow and advance for motivated, enthusiastic employee. Learn our presentation-layer components inside and out - through source code and within applications, from planning/beta to release and beyond.

Create sample apps, troubleshoot customer questions (via phone, live chat, and email), QA testing, edit/write KB articles, juggle the latest languages/programming environments (and if you can write quality technical articles, we can even get you published!).



Hands-on experience with product life-cycle/development. Enthusiasm/familiarity for component architecture and methodology a plus.





Minimum Requirements & Skills:

Knowledge, ability and desire to learn/apply MORE about any of the following (listed in order of importance): C#, VB.NET, .NET web development (ASP.NET, JavaScript, XML, AJAX, HTML/DHTML), Windows Presentation Foundation (WPF), Java Server Faces (JSF).



Proficient with Microsoft Visual Studio 2003 and/or Visual Studio 2005.



Familiarity and/or experience with databases, database management systems, and data structures.



BS required or demonstrated equivalent skills, and/or preferred minimum 1-3 years of true professional experience.



Excellent spoken and written communication in English are imperative.



Must be able to work in the US without sponsorship. No relocation allowances.



This is not an application programmer position, however it requires a similar skill set. You must pass a written and oral technical exam in programming languages including a timed, demonstrated ability to write a .NET application on-site as per our specifications.

Please refer to Job code JAS when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1153152.html?source=ng to apply online.


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